Overcoming Fear free essay sample

Fear can be a very crippling emotion. When I was little, my biggest fear was falling off of a bicycle. I was always afraid of bicycles because I watched my best friend fall off of one and break her arm. As I got older, however, I realized that learning how to ride a bike could be very beneficial, as well as a lot of fun. Something I did not know at the time, however, was that learning how to ride would end up being beneficial to me in other ways as well. One day, when I was about eight years old, I asked my grandfather if he would teach e how to ride the bicycle he had bought for me two years earlier. He looked at me and said, Are you finally ready, honey? After telling him yes, my grandfather said that he would take me out that Saturday and give me my first riding lesson. We will write a custom essay sample on Overcoming Fear or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page As Saturday approached, I grew more and more apprehensive. Part of me was really looking forward to learning how to ride, while the other part of me was scared to death of falling off and getting hurt. My grandfather seemed to sense my fear, and when Saturday arrived, he took me to the local bicycle shop.We went straight to the section of the store that had all kinds of knee and elbow pads, as well as other protective equipment for riding bicycles, skating, and other activities. He told me to pick out the knee and elbow pads I liked best and said that they would help prevent me from getting hurt if I fell off of my bike. When we got back home, he helped me put on my pads and then went and got my bicycle out of the garage. He showed me how to get on the bike, and then proceeded to walk beside me, holding onto the bike as I pedaled down the sidewalk.Once we turned the corner at the end of the block, my grandfather let go for the first time. He stayed right beside me, ready to catch me If I started to tilt sideways. I was only able to go a few feet before my grandfather had to catch me. He continued to encourage me to keep trying, and, after falling off several times, I was finally able to ride my bicycle up and down the sidewalk In front of my house without any help from my grandfather whatsoever. I learned that riding a bicycle was a lot easier than I could have ever dreamed.By buying me the knee and elbow pads and telling me that they would help protect me, my grandfather helped to dullness my fear of rolling a bicycle. Now when I am faced with a situation that scares me, I think back to that day my grandfather taught me how to ride. I may still feel fear from time to time, but I know that I can overcome It by asking myself, What will help me to conquer my fear? Bibliography not needed This Is a true depletion of an actual event In my childhood. Overcoming Fear Had to write a NarrativeEssay about a personal event in our life By penetrative stayed right beside me, ready to catch me if I started to tilt sideways. I was only able bicycle up and down the sidewalk in front of my house without any help from my my grandfather helped to diminish my fear of riding a bicycle. Now when I am faced how to ride. I may still feel fear from time to time, but I know that I can overcome it by asking myself, What will help me to conquer my fear? Bibliography not needed This is a true depiction of an actual event in my childhood.

Implication of Total Quality Management (Tqm) in Motorola Industry Essay Example

Implication of Total Quality Management (Tqm) in Motorola Industry Essay Example Implication of Total Quality Management (Tqm) in Motorola Industry Paper Implication of Total Quality Management (Tqm) in Motorola Industry Paper Implication of Total Quality Management (TQM) in Motorola industry Total Quality Management: Motorola Quality System Review or QSR Introduction Total quality management is considered as a management approach that was first used during the 1950’s and has become popular during the early of 1980’s. Total quality is considered as a total description of the  culture, attitude as well as the organization of the company that is in focus of providing their customers with their  productsor services that will meet the demands and preferences of their customers. Furthermore, the  culture  requires quality in all aspects of the company’s operations, with the different processes that are being done right the first time and defects as well as the waste eradicated from the different operations (Hashmi 2008). TQM is a method that is used where in the management as well as the employees are all involved in their continuous improvement of the production of goods as well as services. It can also be considered as the combination of quality as well as the different  management tools  that focus at the increasing the growth of the business as well as reducing the losses that was caused by different unimportant or useless practices (Hashmi 2008). Motorola is only one of many companies that apply the principle of TQM in their organizational  culture. Motorola Inc focuses on their sales victory in  the global  market in the industry of electronic  components  as well as equipment. The company is doing it by improving the quality of their  products  by improving their productivity and overall performance (Baldrige National Quality Program 2002). During 1981, the company had launched their ambitious project that drives for a tenfold of improvement in the quality of their  products  as well as their services. The said project had been successful; the evidence is that most of the  products  of the company are considered as number one or the best in their class. The company is still striving for the best and looking forward to target their goal of  Zero defects in everything we do  (Baldrige National Quality Program 2002). With accordance to the said project, the managers of the said company are also literally carrying the corporate objective of the company and that is the total  customer  satisfaction. They are wearing a pocket that has a  printed  card that states the said objective. Furthermore, those upper management officials are also open in serving their customers by wearing pagers in order for them to be available to their customers. Furthermore, they are also visiting the different businesses of their customers in order to conduct a  survey that  will let the company know about their customers’ likes as well as dislikes towards their  products  (Baldrige National Quality Program 2002). Above all, the company is also implementing a system that handles the information and data that have been gathered using the all-embracing network of the  customer  surveys, complaint hotlines, filed audits as well as other significant measures about the feedback of the customers, together with the guidelines in planning for the quality improvement and development of the  product  (Baldrige National Quality Program 2002). Quality-Assessment Systems In order to evaluate as well as improve the quality-system maturity of any organization, there are many quality-assessment systems, quality-audit systems as well as international, local as well as military standards that vary in level of scope, depth and the purpose (Craig 1996, p. 730). Maturity models are commonly a subset of an assessment system that is designed in order to assist as well as to test for the maturity of a specific element that is included in quality model. If you are going to look at the element-by-element basis, the approach of the organization to an element that is being reviewed for the strategic linkage, depth as well as the appropriateness of the application. On the other hand, the deployment is being reviewed in order to determine the scope in which the approach is being implemented; the results will again be reviewed with relation to the appropriate benchmarks as well as the rates of improvement (Craig 1996, p. 730). In order to do the quality-assessment systems, an organization that will be assessed is consulted in ahead of time. The said organization will be given a chance in order to  input  into the process. When the said event happens, the organization that is about to be reviewed will request for the request of comprehensive lists of different strengths, together with the opportunities for the improvement that serves as the outputs from the different processes. Eventually, a reasonable amount of learning will be taken place throughout the process of assessment (Craig 1996, p. 30). Once the assessment has been done, an important opportunity for the training department to review the output of the assessment as well as to put up a strategy for training and improvement plan (Craig 1996, p. 730). Motorola Quality System Review or QSR The quality system review or QSR is part of the total  quality management program  of Motorola. It serve as an assessment vehicle where in the corporation e valuates the continuing health of the quality system in each of the major business unit as well as suppliers of the company. The main focus of the said program is to identify the image of the how the business should be conducted. Furthermore, it also focus on the setting the common goal of perfection that help to provide an awareness of the quality-system requirements across the whole organization (Craig 1996, p. 730p. 730). Above all, the said project is a method that is used in order to give opportunity for the cross-fertilization of different ideas as well as serve to a routinely refocus of the organization to the quality of their  product  (Craig 1996, p. 30p. 730). The main method that is used in the said project is a formally documented QSR form for assessment, together with the procedures review. The review team handles the entire project that reflects the macro view of the different  subjects  from the different business unit as well as suppliers (Craig 1996, p. 730p. 730). It is considered as a formal survey where in the  customer  evaluates the continuing health of the supplierâ€℠¢s quality system. It is intended to lead to continuous improvement as well as to assure that the quality system of the supplier is effective in order to achieve the total satisfaction of the customers. The main purpose of the QSR of Motorola is to assess and therefore, compare the quality system of the supplier to the ideal system. Furthermore, the process of reviewing the quality subsystem can help the company to know more about their strengths, weaknesses as well as the opportunities that will open for the improvement (Weinstein Johnson 1999, p. 218). The QSR is designed in order to assess the quality of the efforts that are being exerted by every division (Cooper Locke 2000, p. 233). Quality System Review and Organizational Change In order for the company to deal with the project of the Total Quality Management or the TQM, reorganization is a must. The company had been able to recreate their organizational structure based on the plan of the TQM, and that is to connect all of the stakeholders of the company from the upper level management up to the lower level management, together with the customers as well as the suppliers. The upper level management of the company had been able to implement several quality trainings in order to make sure that the negative effects that will be encountered by the company during the change will be prevented. Table 1 shows the quality training of the managers of the company with accordance to the implementation of the project of quality system review. Table 1 Quality Training Senior Executives |Basic awareness |Strategic quality |Conducting quality |Motivating teams |Correlating results | | | |planning |reviews | | | |Middle Managers |Basic awareness |Conducting |Effective action |Implementing solutions |Managing quality | | | |self-assessment |planning | |improvement | |Manufacturing Associates |Basic awareness |Quality tool training |Interpreting data |Team problem solving |Implement solutions | |Administrative and |Basic awareness |Quality tool training |Interpreting data |Team problem solving |Implement solutions | |Support | | | | | | In order for the company to imple ment their project of application their internal quality management, they had been able to train the different upper level management or those managers who belongs to the upper position. The said process has been done in order to make sure that they know the different strategies and plan that must be done in order to follow the general protocol or standard of the company in terms of quality control with accordance to their total quality management. The primary reason of the company about the application of their own internal Quality System Review is to survive during their time. It is due to the fact that during the said time, the company had struggle from their competitor due to the fact that the quality of their products are not that high. That is the reason why the company decided to focus on meeting the needs and demands of their customers with regards to the reliability as well as the usability of their products (Cooper Locke 2000, p. 233). That is why the company had decided to increase their participation in the process of goal-setting as well as the increase in the involvement in the process of improving the culture of the quality in the organization as a whole (Cooper Locke 2000, p. 233) Quality System Review and Management In order for the company to implement their Total Quality Management as well as to prevent the negative impact of change in the mentality as well as performance of the employees towards the company. The QSR have been implemented. The QSR had helped the company to connect to their employees in order to make sure that they are being understood as well as being followed by the employees. Furthermore, the said project enables the company to promote unity as well as teamwork inside the company. In addition to that, the said project also enables the company to promote initiative inside the company (Cooper Locke 2000, p. 233)   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The management of the company had decided to create their scoring system in order to evaluate the performance of a specific department. For instance, a category can examine the quality of management systems. On the other hand, one sub-category under the said title will be concerned with the extent that the management solicits, accepts as well as rewards feedback from the work force itself (Cooper Locke 2000, p. 233). The scoring for the said element varies from poor meaning there is no system that exists for the solicitation of different ideas from the employees up to the outstanding, meaning, the individual or the group that is being assessed is practicing team unity and following the general standard of the company (Cooper Locke 2000, p. 233). The fact that the company had implemented the scoring approach, it had served as a driver for motivation due to the fact that having or garnering the rate of outstanding will serve as an ego-booster for the employees. That is the reason why they are striving and working at their best. The said project had helped to distribute good ides to the other parts of the organization as well as serve as an aid in the creative and empowering processes (Cooper Locke 2000, p. 234). That is why most of the employees are empowered in order to improve the different processes, transactions, services as well as administrative quality and they are active and involved in the quality improvement teams (Cooper Locke 2000, p. 233). Furthermore, the management of the company also provides different active leadership of the employees by letting them participate in the process of the continuous improvement (Cooper Locke 2000, p. 233). The main advantage of the management of the company is that it had been able to relate the goal setting to the effort of the employees or the forces of each individual from each and every unit, in order for them to be involved in the goal-setting and decision-making process (Cooper Locke 2000, p. 233). Conclusion The overall and continuous implementation of the Total Quality Management and Quality System Review of Motorola can be said that had been successful. That is due to the fact that the company had become one of the most successful companies in the world who applied the principle of TQM as well as one of the most awarded companies when it comes to their implementation of the QSR. Another important thing is that the customers of the company are satisfied about the products as well as the services that they are offering. That is why the company had become one of the most trusted brands worldwide. The company had been able to monitor the activities as well as the performance of its different stakeholders such as the suppliers. The suppliers are important because they are the one that provide the different important hardware as well as software that will help the company to produce and manufacture their product and sell it to market. The company is using its own Quality System Reviews towards their suppliers in order to assess the quality system of their suppliers every two years. They are being scored based on the items or subjects about the control over the processes as well as their ability to develop new products (United States General Accounting Office n. d. , p. 3). The said method or approach had helped the company to monitor the individual performance of its different business units, groups as well as the performance of an individual that helped to properly monitor the whole processes of the company that reflect to their performance. In terms of management, the company had been able to handle the different effects or impact of organizational change towards the motivation as wells as performance of their employees. The company also had enable to reconstruct or reorganize the physical and power structure of the company, in order for them to perform with accordance to the plan of initiative or team work. Another important aspect that had been showed by the company is the clearness of their communication process and communication activities throughout the implementation of the project as well as the maintenance process or stage of the company. The upper level management had been able to communicate well within their level as well as communicate and reach out to the lower management. The planning and controlling phase of the said project had been implemented and deployed properly due to the fact that their have been many programs and activities that had been done such as mentoring and coaching. The said two practices are considered as two of the most important approach or method that can be used in the project management in order to lessen as well as prevent the bad or negative impact of the change to the mentality and performance of the employees. The said planning and controlling process of the company had been able to prevent the refusal to change of the employees by letting them know the real reason behind the project as well as it’s positive impact to them as well as to the overall performance of the company. References: Cooper, G Locke, E 2000,  Industrial and Organizational Psychology,  Blackwell Publishing Craig, R (ed. ) 1996,  The ASTD Training and Development Handbook: A Guide to Human Resource Development,  4th  edn. McGraw-Hill Professional Haynes, M 2002,  Project Management: Practical Tools for Success,  Thomson Crisp Learning Hashmi, K 2008,  Introduction and Implementation of Total Quality Management (TQM),  iSixSigma, viewed 16 April 2008, Heerkens, G 2001,  Project Management,  McGraw-Hill Professional Lewis, J 2002,  Fundamentals of Project Management: Developing Core Competencies to Help Outperform the Competition,  2nd  edn. AMACOM Div American Mgmt Assn Malcom Baldrige National Quality Award 1988 Winner Motorola Inc. 2002, Balbridge National Quality Program, viewed 16 April 2008, Meredith, J Mantel, S 2005,  Project Management: A Managerial Approach,  John Wiley United States General Accounting Office,  Best Practices Commercial Quality Assurance,  DIANE Publishing Weinstein, Q Johnson, W 1999,  Designing and Delivering Superior Customer Value: Concepts, Cases and Applications,  CRC Press Read more:  http://webcache. googleusercontent. com/search? q=cache:http://ivythesis. typepad. com/term_paper_topics/2010/04/total-quality-management-motorola-quality-system-review-or-qsr. html#ixzz1fl9om22k

3 Steps to Acing Your Truck Driving Job Interview

3 Steps to Acing Your Truck Driving Job Interview Is one of your New Year’s resolutions to get a trucking job? Whether you’re a rookie driver or a seasoned veteran, the rules are the rules- you’re going to need to interview in order to get hired. Follow these three steps, and you’ll be well on your way. Have a quality resume on-handNo matter how much- or how little- trucking experience you have, you still need a professional resume. Not just some scribbles on a sheet of notepaper, or a hastily-crafted bullet list. You need a properly formatted, proofread, thorough resume on high quality paper. You can get special resume paper at any office supply store. Make sure to have at least 20 copies on hand. If you’re not good with computers, consider asking a friend to help. If you throw them a few bucks, you’ll probably get a great resume out of it.Create an info packetA resume isn’t all you need. Make yourself a folder with the following, and make sure to take it with you on every interview. This kit will include all you’ll need for the interview, as well as the on-boarding process with HR. That way you won’t have to delay starting- or getting paid.A copy of your CDLAn official copy of your birth certificateA copy of your social security cardAn official copy of your truck driving school certificate, if you have onePre-hire letters from other companies considering hiring youYour CSA and DAC reports (if you have worked previously as a truck driver)A copy of your motor vehicle record (MVR)A copy of an updated DOT physical (which is required to get your CDL)Having all of this put together shows hiring manager, the HR rep, and your new boss that you are organized, professional, and respectful of your colleague’s time.Do your pre-interview  homeworkWe all know that an interviewer asks most of the questions. But there is always a point in every interview when the hiring manager will ask what questions you might have. It’s best to be prepared. If you’ve gone to so many interviews that you can’t keep them all straight, make yourself a list to study before each interview. Make sure to note the name and location of the company, whether they have multiple offices throughout the country, who you’d be working for, the name of the HR manager, the name of your interviewer, and any other information you might be able to gather about the company from a Google search or two, as well as your sense of the types of jobs and hauls the company offers.Following these steps will ensure that you remain in control during the interview process. You’ll be ready for anything, so you’ll be at your best and most confident to go in there and land the job.

Buddhism as a Critique of Culture Essay Example | Topics and Well Written Essays - 500 words

Buddhism as a Critique of Culture - Essay Example This is the aim, even with regard to 'normal' people in the world, since they tend get confused, and develop problems due to wrong identification of the patterns of life or 'samsara' (Watts 16) shrouded in 'maya' which is explained as being more than illusory; 'maya' encompasses the entire range of concepts from culture, one's cultural identity, to the way one perceives the world (Watts 9). An individual is an inseparable organism of the universe, and simultaneously unique, since all organisms are not uniform and differ in their identities accorded as per the societal constructs such as sex, class, and others. Conflicts arise because the rules of the universe and cosmos may not always be in consonance with that of the societal conventions, and the individual struggles to integrate between these two inherently differing components of reality and social constructs or maya (Watts 9). In these eastern thoughts, 'nirvana' or liberation (Watts 16) is the solution to the problems arising from afore mentioned conflict. The aim of nirvana is not to destroy maya, but rather, to see through maya; and to do this one must come out of the social constructs and see reality (Watts 9).

The Effectness of Nike Brand Marketing Essay Example | Topics and Well Written Essays - 10000 words

The Effectness of Nike Brand Marketing - Essay Example From this study it is clear that the Nike brand name and its swoosh logo is perhaps one of the most recognizable throughout the world along with those of Coca-Cola, Disney and Microsoft. Its products are greatly performing and currently, the brand is the market leader of its industry. The most recent market report places Nike comfortably ahead of Adidas, its closest competitor, with a 36 percent global sales as opposed to the latter’s 21.8 percent. Willigan credits much of this success to the fact that Nike is a champion brand builder, with its promotional slogans like â€Å"Bo Knows,† â€Å"Just Do it’† and â€Å"There Is No Finish Line,† -among others distinctive mantras- have moved beyond advertising into popular expression, demonstrating the extent of Nike’s intrusion in many people’s consciousness and how it has evolved.As the paper outlines  Nike’s history demonstrates a development and emergence of a quintessential   company. It was started by Philip Knight in his mother’s bathroom back in 1962 with the name Blue Ribbon Sports. From then until 1971, the â€Å"start-up† company was a fledgling player in the shoe industry. The year after, however, would radically change the fate of the shoe manufacturer. When William Bowerman, then a running coach at the University of Oregon, presented to Knight how a piece of malleable rubber on a waffle iron could actually enhance running performance, Knight took this presentation to heart, and Nike was born.... (MSNBC 2008) Willigan (2009) credits much of this success to the fact that Nike is a champion brand builder, with its promotional slogans like â€Å"Bo Knows,† â€Å"Just Do it’† and â€Å"There Is No Finish Line,† -among others distinctive mantras- have moved beyond advertising into popular expression, demonstrating the extent of Nike’s intrusion in many people’s consciousness and how it has evolved. Background Nike’s history demonstrates a development and emergence of a quintessential company. It was started by Philip Knight in his mother’s bathroom back in 1962 with the name Blue Ribbon Sports. From then until 1971, the â€Å"start-up† company was a fledgling player in the shoe industry. The year after, however, would radically change the fate of the shoe manufacturer. When William Bowerman, then a running coach at the University of Oregon, presented to Knight how a piece of malleable rubber on a waffle iron could actu ally enhance running performance, Knight took this presentation to heart, and Nike was born. Pinxten and Preckler (2006) chronicled this pivotal presentation: By attaching such a cushioning piece of rubber to the sole of the shoes, they would become both lighter in weight and more durable. In twelve years sales rose from $2 million in 1972 to $919 million by 1984. (p13) From the earliest stage of Nike’s history, promotions have been a fundamental part of its operations. This is best represented by the choice of Nike – the name of the Greek winged goddess of victory – as well as the swoosh logo, which, for its part, was designed largely for aesthetic purposes. This was, according to Gereffi and Korzeniewicz (1994), an

Suicide: The Motives And Inner Thoughts :: essays research papers

People commit suicide because they feel they have no other choice or way to handle their problem. They feel that this is the only way out. Everyone knows this but everyone doesn’t know what goes through a persons mind during and after they decide to make the absolute decision.   Ã‚  Ã‚  Ã‚  Ã‚  Last year on the night of the Halloween dance, a student from Washington High had a terrible fight with her boyfriend. She saw him kiss another girl at the dance and became enraged. The first thing she did was try to talk to him about it in a calm rational manner, but being the inconsiderate jerk he was, he ignored her and walked away every time she confronted him. As the night came closer and closer to ending, the more depressed she became. It wasn’t her fault he hurt her but as much as her friends tried to help her, she became more depressed and angry with her boyfriend. There was absolutely nothing anyone could do to make her realize that she didn’t need him to be happy, after all, there were never any happy moments shared between the two during the relationship. She just didn’t want to let go of him. When she started to leave that night things just got even worse. He stopped her in the parking lot to tell her that he was going to tell everyone that she was a â€Å"whore† and that he would make up any story he wanted to in order for people to believe what he was telling them. (They hadn’t even had a sexual relationship.) Her friends drove home with her and told her to cheer up as she got out of the car. For the first time since she was born, her parents weren’t home to comfort and protect her. This is when she decided to end her problem for good. She took off the costume she wore to the dance, took a shower, and put on comfortable pajamas. She thought to herself â€Å"If I’m going to die, I may as well be comfortable.† As she went down to the kitchen, all she could think about was the cruel things, her now ex-boyfriend, said about her. He had always been degrading to her but this time he went too far. She could still hear him screaming at her an kept reliving the moment, in her mind. She got her mother’s heart pills and a glass of water to prepare for her death. She kept praying to God to help her find some other way to deal with her problem.

Principles Of Supporting Business Events

Section 1 – Understand how to support the organisation of a business event1. When organising a business event, describe the range of support activities that may be required.When planning a business event you should find out how many people are coming then book the right venue. Organise the catering i.e. food and drink for the right amount of people. Book any accommodation for the people that may have travelled from overseas or can’t make same day travel. Arrange the guest speaker. Publicise the event to make people aware of the date/time/place. Name the guest speakers2. Complete the table below by identifying two ways of providing support before, during and after a business event.Before During After1.  Send out meeting invites With RSVP to know how many people will be coming. Always greet people with a smile and be polite. Be approachable1. Talk to individual parties/companies get their feedback and thank them or coming2.  Make sure the venue you book caters for eve ryone and has everything you need and the room isn’t too big/small for the amount of people coming 2. Sign people in, issue everyone with a name badge/information pack. Show people where to sit if you have allocated sitting plan.2. Review the event with your colleagues, this way you can find out if anything need to be improvedSection 2 – Understand the purpose of displaying professional and helpful behaviour whilst supporting a business event and how to do so1. Explain the purpose of displaying professional and helpful behaviour when supporting a business event.How you behave will affect the event and your business, if your friendly and polite and well groomed then this well make you more approachable for others to come and ask questions about the event. When talking make sure you always speak clearly, make eye contact and always have a smile e.g. you will more likely get support for similar events and also promote and advertise your business which is one of the main p urpose of organizing an event/meeting2. Describe ways of exhibiting professional and helpful behaviour whilst supporting a business event.All staff is well presented i.e. clean, well groomed. Greeting people as they come in, hand out all information packs name badges, smile make eye contact when spoken to be polite, speaking clearly so people can understand you. Have a friendly approach. Having a positive attitude gives a positive outcome.Section 3 – Understand how to deal with problems encountered when supporting a business event1. What are the main types of problems that may occur when supporting a business event? You should include at least three different types of problems in your answer.Process problemOrganising an event it’s always important to ask about any special requirement people may have limited mobility/disability e.g. Wheelchair accesses and disabled toilets and emergency exits, and any visually impaired and hearing problems. or have dietary NeedEquipment problemsThe event requires catering then the failure of kitchen equipment may result in people not have the right refreshments or foodPeople problemsLate or absent people can have an effect on the whole outcome of the event,  such as people turning up late means late start to the meetings staff in the wrong place at the wrong time2. Identify possible solutions for each of the problems you have listed in Question 1 above.Process problemFinding out any special requests before hand is important such as people with limited mobility need to be able to access all area such as entrance, toilets. People with eyesight problems should have a choice to sit near to the front if the meeting/event has visual equipment. Find out if anyone had dietary restrictions such as vegetarian, diabetes, any allergies.Equipment problemsCheck the Equipment is in fully working order before you start the meeting/event. People who are properly refreshed and fed are more than likely to enjoy the event/meeting a nd make more of a contribution.People problemsPeople arriving on time means everything can run smoothly and staff will be in the right place at the right time if the staffs have more than one area to cover. And the meeting/event can go ahead as planned at the planned timeIt is also to remain calm and apologise to the people attending the event/meeting to all the above and make sure it doesn’t happen again